When a spiraling
economy pinches marketing budgets, it means marketing
money goes away. It doesn’t mean the need for
marketing goes away. In fact, you may need to
market even more.
Luckily, marketing
and that includes public relations
doesn’t have to cost a lot of money. Keep in mind
that what you don’t spend in dollars and cents,
you’ll have to make up in energy, time and creativity.
Simply put, you can make up for a small budget
by rolling up your sleeves and putting your noggin
to work.
So what does it
take to earn free press? It’s pretty simple,
actually. Become newsworthy. Sounds too easy,
right? It often is, and the fact that you aren’t
a PR person is a plus for you. The first thing
you have to do is think like a reporter. For a
moment, take off your owner/manager hat and put
on a reporter hat. The reporter is looking for
a scoop a hot story. She/he’s going to
look good to the editor when she/he comes up with
something that no one else is doing, right? This
is your opportunity to be a reporter’s resource.
Basically, you
want to help the reporter do his/her job. You
want to be on the lookout for stories that will
help the reporter get the scoop. The stories may
be from inside your company, but they could also
be inside your clients’ companies or they may
even be inside a prospect’s company. While getting
PR for a client or a prospect may not sound like
a direct route to getting attention for your firm,
it is.
By offering information
that is not self-serving, you earn reporters’
trust. The best reporters have incredible memories.
They work on tight deadlines and when they need
a quote from a subcontractor about an issue, guess
who they most likely will call first? You are
developing a relationship with the reporter as
a valued news source. Keep in mind that
reporters are bombarded by PR people and others
who want to selfishly exploit the press. You want
to set yourself apart from those types. You want
to appear as unbiased as possible and stick to
the facts.
For example, if
you are working on a project that is different,
unusual, important to the community, or any of
a handful of reasons why something is newsworthy,
call the reporter that covers that beat and tell
him/her about it. Then wait for him/her to ask
for more information. That’s the difference. You
are looking out for him/her not for yourself.
Reporters know people and if you come at them
with any other intention than that which is honest,
they’ll run in the other direction.
So, what could
be news? A store opening? Well, yes. It is especially
if the store is an oxygen bar (something different)
or if the store is filling a critical need in
the community or if the store caters to a sector
of the community that is part of a trend. An Albertson’s
opening in the suburbs where there are plenty
of grocery stores is not news. A Fiesta grocery
store opening in a part of town that doesn’t have
any grocery stores and that caters to the booming
Latino population is newsworthy. See the difference?
The other thing
you want to remember about working with reporters
is that they are busy. When you call, get to the
point. You should practice what you are going
to say so you can sum it up in about 30 seconds.
Before saying anything, ask if it is a good time.
If they are on deadline, they will tell you. When
you hand off the idea, your job is done unless
they need more information. Trust me; they will
contact you if they are interested. If they aren’t,
don’t bug them. The last thing they need is someone
following up asking if they are going to cover
the story. In the end, it’s what they think
is interesting that matters. If you study newspapers,
soon you will be able to discern what is news
and what isn’t. You may think that your new service
offering is the greatest thing since sliced bread,
but will the paper’s readers? Scrutinize your
idea before you let the reporter take a crack
at it.
The way you share
your idea with a reporter is critical. Do the
homework. Share why you think it’s important;
don’t assume the reporter will come to the same
conclusion. If you go to a reporter and simply
tell him/her about what your company is doing,
she/he may not think of it as news. However, if
you explain how this new service is part of a
trend or an answer to a pressing business issue,
the reporter can then see that this is a hot topic
affecting a lot more companies than just yours.
All of a sudden, you are newsworthy!
So, think like
a reporter. Learn how the newspaper works. Request
editorial calendars. And start developing relationships
with reporters. "How?" you may ask.
Well, it’s as simple as making a phone call or
sending an e-mail. No magic. It’s just plain ol’
relationship building. It takes action. Don’t
be afraid. The fact that you aren’t sure what
to do helps you be honest. Simply tell them that
you aren’t sure what the correct methods are,
but you think you could be helpful to them. Reporters
have told me that they truly appreciate being
able to trust a person’s intentions.
Don’t forget to
take part in press “freebies.” Is a new person
joining your company? Did your company recently
promote a person? Won a new contract? Send a press
release to the local business paper. If you have
new team members, announce it by sending one to
the local newspaper as well. For personnel changes,
try to include a picture.
If you develop
your reporter contacts, you will be able to see
your company name in print more often than you
ever dreamed. Most companies spend $2,000 - $5,000
per month to have a PR company on retainer. If
you spend a small amount of your time, you will
be able to accomplish similar coverage for a lot
less than that! |