Psychology 101 – praise employee behavior
you want to reinforce. Parents do it naturally,
but for some reason we forget the concept
as we walk into work. Employees work better
with the anticipation of extra recognition
either through pay, awards, rewards, or positive
recognition expressed through appreciation
for employee efforts teaches employees to
be proud of their work, the people and place
they work in. This added recognition contributes
to their likelihood of continuing the desired
behavior or goal. Increased loyalty, better
attendance and boosted morale are often by-products
of happy, content and secure employees.
an employee is proud, excited or goal-driven,
increased productivity follows. By using motivating
techniques such as the following developed
by Dr. Gerald H. Graham, you’ll notice a huge
return in productivity for a fraction of your
congratulations for positive behavior
or achievement of goals.
note regarding desired behavior or meeting
a set goal.
recognition in front of peers.
successes as a group.
employees beyond their pay boosts morale and
derives desired results from employees. Perhaps
the most valuable characteristic of alternative
reward systems is predictable behaviors, which
in turn, equate to predictable outcomes.
Many companies use recognition or incentive
programs. Programs include sales awards programs,
employee recognition programs, business incentives,
individual incentive travel, incentive merchandise
catalog reward programs, and point-based programs.
Pharma uses these programs and is one of the
highest yielding pharmaceutical companies
in Europe with a 17 percent increase in corporate
revenue and 25 percent increase in operating
to 2.3 billion dollars in revenue. The company
offers employees a comprehensive benefits
package, including a pay-for-performance compensation
structure and a whole host of benefits designed
to support the overall health and welfare
of its employees.
executives believe in true partnerships and
this includes partnerships with employees.
In addition to the comprehensive benefits
package, the company offers formalized recognition
and time-off programs, which reward employees
beyond their paychecks. By recognizing employees,
and using the methods above, Altana has reduced
costs, reduced cycle time, and improved quality
and efficiency of workers.
the United States, small businesses and Fortune
50 alike use incentives and other forms of
positive reinforcement. Incentives are large
and others are smaller. Starbucks offers their
employees one pound of coffee per week, among
other incentives and has been named one of
the 100 best companies to work for in America
in 2004 by Fortune magazine.
you may be asking yourself, “What can I do
to get my employees positively motivated and
accomplish goals and set standards?” Here
are five simple steps!
– Set performance expectations and goals for
groups and individuals to channel their efforts
toward achieving organizational objectives.
Make sure to involve employees in the planning
process, they will better understand the standards,
objective, goals, rewards.
– Measure employee performance and feedback
on their progress toward the goal. Work with
employees to change problematic measures.
– Increase the capacity to perform by using
more effective work processes, assignments
that introduce new skills or higher levels
of responsibility, and training that encourages
– Evaluate results based on the preset
standards and appraisal requirements.
– Pay for performance, personal recognition
from managers, workplace recognition, time
off rewards and other monetary and non monetary
rewards can all be used to positively reinforce
the behavior or goals accomplished.
what’s the bottom line? When positive reinforcement
is implemented, employers have a great deal
to gain from what they actually contribute.
When employees are disgruntled, tired, feel
worthless or are unmotivated, productivity
is negatively impacted, and the bottom line
suffers. On the flip side, happy, content,
secure and positively charged employees offer
intense employer loyalty, better attendance,
increased morale and an overall better work
product. You can do a great deal to positively
impact your employees. Want to get started?
Give us a call today!