The more you examine what is true about your
business, the better you will be at prioritizing
the areas that demand your attention. Here is a
series of questions you can use as a starting point
for identifying potential problem areas in your
company's management system.
This
is not intended to be a full analysis, but rather
a tool you can use to focus your attention. It
may be helpful to print this page, and actually
write down your responses. Take one question at
a time and really think about your answers. This
is not a test. There are no right or wrong answers.
There are only responses that reflect your truthful
objectivity about the state of your business.
| 1. |
How
many locations do you have? How many employees
do you have? How many people are in a management
position? |
| 2. |
Have
you created an organizational chart that defines
the functions of your business? |
| 3. |
Do
you have a consistent recruiting and hiring
system in place? |
| 4. |
Do
you have a documented training system? |
| 5. |
Do
all of your people have documented accountabilities
and standards? |
| 6. |
Do
they know that they're accountable?
Have they agreed to be accountable?
How is it documented? |
| 7. |
Are
you getting the results you want from your
people? |
| 8. |
Can
you calculate the dollar cost for unproductive
staff due to lack of clarity, confusion about
accountabilities, or lack of adequate training? |
| 9. |
How
are your people compensated? |
| 10. |
Look
at the other work you've done evaluating your
business (either additional Business Needs
Analyses, or other business development
work you've completed). What's missing in
the structure of the business? |
| 11. |
How
many people directly report to you and what
are the results you hold each accountable
for? |
| 12. |
What are you accountable for and
what are the results dependent on you? |
| 13. |
What
is the maximum number of people reporting
to any one manager at any one time? |
| 14. |
How do you address job violations? Are you
monitoring the results? |
Now
go back and review your answers. Are you uncomfortable
with any of the answers you gave? If so, then
you've identified the primary areas of focus for
your business performance efforts. Begin today
by calling us!
Michael
Gerber is chairman and founder of E-Myth Worldwide.
He reminds you that the opportunity is to go to
work ON your life not IN it, and in the process
to experience the sweet, radiant, extraordinary
joy of the fully-lived moment. His Web site is
www.emyth.com. |
